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International Clarify rollout in the Netherlands
Project duration: 9 months
Brief description
Introduction of service management software adjusted for the Netherlands. The software is based on a CRM system developed for the head office. The system includes recording and logistical processing of service reports from the technical office and field staff. Interfaces are implemented to the local ERP system for order data and master data.
Overview
- Industries pharmaceutical industry
- Specialist tasks customer management, servicing
- DV tasks standard software launch
- System environment standard software: CRM systems
- Standard software Clarify
Project period01.05.2001 - 01.02.2002
Contact
PTA GmbH Head Office
Weberstraße 2-4
D-68165 Mannheim
Service
Industries
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