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SAP R/3 SD/SM support and further development
Project duration: 3 years, 3 months
Brief description
Supporting the further development, user assistance and hotline (HelpDesk application) for the SD, SM and MM modules used in the service department of a mechanical engineering company.
Supplement
Supervising and advising users in the following processes: purchasing spare parts, selling machines, preparing quotations, processing orders, delivery, third-part order processing, invoicing, credit and memo procedures, servicing (notifications, orders, feedback, settlement), advance shipping, technician deployment, processing returns, processing cancellations.
Subject description
Processing customer and service orders.
Overview
- Industries mechanical and plant engineering
- Specialist tasks auditing of accounts, help desk, incoming goods, invoicing, order processing, processing quotations, purchasing, requisitions, service invoicing, servicing, shipping, warehouse management
- DV tasks standard software support
- System environment standard software: ERP systems
- Databases Oracle Database
- Operating systems HP-UX
- Standard software SAP R/3, SAP R/3 CS, SAP R/3 MM, SAP R/3 SD
Project period11.01.1999 - 31.03.2002
Contact
PTA GmbH Head Office
Weberstraße 2-4
D-68165 Mannheim
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